Privacy Policy

When you use our website or purchase products, we collect:

• Personal Information: Name, email address, mobile number, organisation name, billing address, GSTIN
• Payment Information: We do not store card details. Payments are processed securely through Razorpay, which is PCI-DSS compliant.
• Technical Information: IP address, browser type, pages visited, and session data collected automatically.
• Communication Data: Inquiries or messages you send us via our contact form or WhatsApp.

We use the information we collect to:

• Process your orders and deliver Tally licenses
• Send order confirmation and license delivery emails
• Provide after-sales support and renewal reminders
• Respond to your inquiries and support requests
• Generate GST invoices as required by law
• Improve our website and services
• Send promotional communications (only with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

• Razorpay: For payment processing
• Tally Solutions Pvt Ltd: For license activation (your serial number and organisation name may be shared)
• Legal Authorities: When required by law or court order

We implement appropriate security measures to protect your personal information:

• SSL/HTTPS encryption on all pages
• Secure database storage on protected servers
• Razorpay handles all payment card data (we never see your card details)
• Access to customer data is restricted to authorised staff only

Our website uses cookies to:

• Maintain your session during checkout
• Remember your preferences
• Analyse website traffic (anonymously)

You can disable cookies in your browser settings, but this may affect checkout functionality.

We retain your personal data for as long as necessary to:

• Fulfil the purpose it was collected for
• Comply with GST and tax record-keeping requirements (minimum 6 years)
• Provide ongoing support for your Tally license

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, email us at info@altruismdigital.com

For privacy-related queries, contact:

Altruism Digital Services Pvt Ltd
SCO 359, Second Floor, Sector 32D, Chandigarh – 160030
Email: info@altruismdigital.com
Phone: +91-9888-207-510